Privacy Policy

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Privacy Policy


This Privacy Policy outlines how 365Markets manages personal information we hold about our clients, and individuals whom we deal with. 365Markets is required to understand 365Markets’s clients’ needs in the provision of financial services. In order to do this in an effective manner, 365Markets needs to collect certain personal information from 365Markets’s clients.
365Markets’s Privacy Policy is based on openness. 365Markets is dedicated and committed to being open about how we use your personal information. In situations where we ask for your personal information, we will generally state for what purposes it will be used and to whom it may be disclosed.
365Markets’s Privacy Policy is reviewed from time to time to take into account new laws, changes to 365Markets’s operations and practices and to make sure it continues to remain appropriate to the changing environment. Any personal information 365Markets holds will be governed by the most recent Privacy Policy.


365Markets (Trustnet Ltd (Company number: 204971633) operated from R.A. Hadzhi Dimitar bl., 113., en A., fl. 4, app 8, Sofia 1510, Bulgaria


It is 365Markets’s policy to respect the confidentiality of information and the privacy of 365Markets’s clients and individuals 365Markets deals with.


Due to the nature of the financial products and services provided, government regulations and taxation laws, 365Markets may ask for personal information from 365Markets’s clients. The personal information 365Markets may collect can include name, address, date of birth, contact details and bank account information (for payment of profits and withdrawals). The personal information that 365Markets collects is obtained directly from 365Markets’s clients through applications or other forms, and from maintaining records of information obtained in the course of providing 365Markets’s products and services.
In the event of you not providing sufficient information required to fulfill your request for the provision of a product or service, 365Markets may be unable to provide you with the product or service that you requested.


365Markets may send you marketing material from time to time that 365Markets believe will be useful to you however 365Markets remains conscious of the need to respect your privacy.
Unless 365Markets informs you otherwise, the personal information we collect and maintain from you is used for the purpose of establishing and managing your account with us, reviewing your ongoing needs, improving 365Markets’s customer service and products and providing you with ongoing information or opportunities that we believe may be useful to you.
365Markets generally requires that organizations not associated with 365Markets may be contracted to provide a service to 365Markets and handle or obtain personal information acknowledge the confidential nature of this personal information and undertake to respect client privacy and comply with the Privacy Principles in the Privacy Act and 365Markets’s privacy policy.


All of 365Markets’s employees who handle personal information are trained to respect the confidential nature of client information and the privacy of individuals. Breaches of your privacy are taken very seriously and may result in disciplinary action, including dismissal.
365Markets has a Privacy Officer who ensures that all personal information collected is managed in accordance with this statement and the Privacy Act.


Ensuring that the personal information you provide us is appropriately safeguarded is extremely important to us, whether you communicate with us personally, by phone, mail, email, over the internet or in any other electronic from. 365Markets holds all of your personal information in secure computer storage facilities and in paper-based files, and takes steps to protect your personal information that we hold from misuse, loss, unauthorized access, modification or disclosure.
365Markets may be required by law to maintain records for a significant period of time. However, when 365Markets considers information is no longer required or relevant and any legal obligations that may apply to the information held have been met, we will remove details that identify you or we will securely destroy the records.


365Markets ensures that your deposit funds are processed safely and securely. All transactions are secured by using 256 bit SSL.
365Markets will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer, Visa/Mastercard Corporations or in response to valid government demands


365Markets aims to ensure that all personal information 365Markets holds is accurate and up-to-date. 365Markets understands that information changes frequently with changes in address and other personal circumstances. In most circumstances 365Markets will be able to update your personal information over the telephone.


The Privacy Act gives you the right to obtain a copy of any personal information 365Markets holds about you to advise us of any perceived inaccuracies. There are however some exceptions to the act. To request a copy of the information 365Markets holds about you, we require that you complete a request form verifying your identity and specifying what information you require.
Your request will be acknowledged within 14 days and responded to promptly. 365Markets may charge you a fee to cover the cost of verifying your application, locating, retrieving, reviewing and copying any of the information that you request. Should you require extensive information, we will provide you with an outline of the likely cost prior to processing to aid you in refining your request if required.


365Markets may collect personal information from you when you enter 365Markets’s website:


Cookies are used on 365Markets’s website to give you access to certain pages without having to log in each time you view the page. 365Markets may also use independent external service providers to track 365Markets’s website traffic and usage.


Cookies are small strings of text stored on your computer that help us determine the type of browser and settings you are using, where you have been on the website, when you returned to the website, where you came from, and to ensure that the information you provide us is secure. 365Markets uses the information 365Markets collects to provide you with a more relevant and effective experience when you use 365Markets’s web site, including presenting web pages according to your needs or preferences.
Cookies are commonly used on many websites, you are able to choose if and how a cookie will be accepted by changing the preferences and options on your web browser. Parts of 365Markets’s website may not be accessible if you disable cookie acceptance in your browser, typically this applies to more secure parts of 365Markets’s website. To gain full benefit from all the services provided on 365Markets’s website 365Markets recommends you change the preferences in you web browser to enable cookie acceptance.


Technology changes may affect the way in which 365Markets uses and collects personal information from you. Such changes may affect your privacy. You will be notified in this section should we make any such changes to 365Markets’s website.


From time to time 365Markets may place links on 365Markets’s website to external third party websites that 365Markets considers may be of benefit to you. You should note that third party websites are not covered by 365Markets’s privacy policy. If you choose to link to the website of a third party, you may be asked to provide registration or other information. Please note that the information you are providing may be collected. You should familiarise yourself with the privacy policy adopted by that third party.


If you feel that 365Markets, its employees or service provides have breached this Privacy Policy, the Privacy Principles or has not respected your privacy, 365Markets encourages you to lodge a complaint.
We are obliged to put internal procedures in place for handling complaints fairly and promptly. You may submit a complaint to the Company via email at: [email protected] or complete the relevant form on the Contact Us page.


Should you wish to make a general enquiry about 365Markets’s Privacy Policy, update the personal information 365Markets hold about you or obtain an application form for access to your personal information you can contact us by either:
Writing to us at:

365Markets (Trustnet Ltd (Company number: 204971633) operated from R.A. Hadzhi Dimitar bl., 113., en A., fl. 4, app 8, Sofia 1510, Bulgaria

Calling us: +35924373580 , +35924373526
Sending an email to: [email protected]